IV. Human Rights Impacts This section includes human rights impacts on three different levels, as outlined in the methodology section above. Company-level Cumulative Sector-level impacts impacts impacts Impacts arising from Impacts arising from, Impacts caused by a SaaS provider’s or exacerbated by, the sector as a whole, business operations, the combined use of either as a result of the products, services, multiple SaaS services SaaS business model or platforms or through the actions or how the sector is taken by more than organized one SaaS provider Assessing human rights impacts on three levels allows us to identify actions that SaaS providers can take collaboratively, in addition to individual company practices, to influence a wider set of actors. 18 Human Rights Assessment of the Software-as-a-Service Sector