› Principle 1 of the CRBPs states that companies should “monitor and track the effectiveness of the business’s responses in order to verify whether an adverse impact on children’s rights is being addressed, using appropriate qualitative and quantitative indicators and drawing on feedback from internal and external sources, including affected children, families, and other stakeholders.” Policy and Process RECOMMENDATION 13 PRIORITY: HIGHER Establish a robust quality assurance (QA) process. A robust QA process is vital to addressing the most salient human rights risks associated with the Lantern Program. The QA process should enable regular, timely, and prioritized review of signals for quality and relevance, and feature feedback loops that can alert the Tech Coalition to trends in new signals. The QA process can also help ensure that the Lantern Program is useful and effective at achieving its goal—for example, by identifying what signals are most useful over time for what types of companies. As part of the QA process, BSR recommends conducting regular check-in meetings with each participating company to gather qualitative insights about how they are using the database, technical / operational issues they have encountered, and feedback on the quality of the signals shared (e.g., signals shared by a particular participant being more or less useful than others). As Lantern matures and the Tech Coalition gains more clarity about the utility of different signals, it will be important to develop metrics to monitor quality and use over time. Implementing this recommendation: This recommendation would be implemented by the Tech Coalition in collaboration with participating companies. RATIONALE › Principle 19 of the UNGPs states that companies should “integrate the 昀椀ndings from their impact assessments across relevant internal functions and processes, and take appropriate action.” › Principle 20 of the UNGPs states that in order to verify whether adverse human rights impacts are being addressed, companies should track the effectiveness of their responses based on appropriate qualitative and quantitative indicators, as well as feedback from both internal and external sources. › Principle 1 of the CRBPs states that companies should “integrate the 昀椀ndings from their impact assessments across relevant internal functions and processes and take appropriate action.” BSR TECH COALITION HUMAN RIGHTS IMPACT ASSESSMENT 57